Terms of Service

Effective date: May 1, 2026

These Terms of Service (collectively, the "Terms") apply to any user ("User" or "you") who uses the current or future versions of the video communication service platform Tuzi (collectively, the "App"), owned and provided by KNOWCHAT TECHNOLOGY (HONGKONG) LIMITED (the "Company", "we", "us", or "our"). Please read these Terms carefully before using our services. By accessing or using the App, you agree to be bound by these Terms, any amendments to them, and any user guidelines established by the Company. If you do not agree to these Terms, please stop using the App immediately.

Chapter 1. General Provisions

1. Purpose

The purpose of these Terms is to set out the respective rights, obligations, and responsibilities of the Company and you when you use the App on your personal computer or mobile device (collectively, a "Device"), download the App from Google Play, or access service websites provided by the Company. These Terms govern the legal relationship between you and the Company. Your relationship with any app store is governed by that app store's own terms and conditions.

2. Changes to These Terms

The Company may amend these Terms from time to time when it considers it necessary and in accordance with applicable laws and regulations. If the Company changes these Terms, it will notify users of the details, reasons, and effective date at least seven (7) days before the changes take effect. If a change is unfavorable to users, the Company will provide notice at least thirty (30) days before the change takes effect. Your continued use of the App after the effective date constitutes acceptance of the change. If applicable law requires a refund for such change, you will be entitled to the relevant refund. Changes that benefit users or are required for legal reasons may take effect immediately.

3. Additional Terms

Matters not provided for in these Terms are governed by applicable laws and regulations, individual service terms of the Company, and operating policies and rules established by the Company.

4. Notices and Communications to Users

(A) When the Company contacts users about the App, it may do so through information provided by the user, by posting notices in an appropriate area of the Company's website or the App, or by any other method the Company reasonably considers appropriate.
(B) If any information entered by a user during service membership registration changes, the user must update that information or notify the Company. The Company is not responsible for any disadvantage or issue caused by the user's failure to do so.

Chapter 2. Ownership of the App and App Application and Related Licenses

1. Ownership of the App and App Application

(A) Unless otherwise stated, "App Content" means text, graphics, images, illustrations, designs, icons, photos, and related materials provided to users in the App. Unless otherwise provided by law or contract, all proprietary rights and ownership in the App, the app application, service websites, these Terms, the Privacy Policy, user guides, related documents and information, App Content, and the selection and arrangement of App Content (collectively, "Company Assets") belong exclusively to the Company.
(B) Company Assets and the selection and arrangement of App Content are protected by copyright laws and other applicable laws, including international intellectual property laws and treaties. Company Assets include confidential and proprietary trade secrets and information of the Company, and you agree to take all necessary action to respect and protect their confidentiality.
(C) Any new releases, modifications, or enhancements of Company Assets and App Content belong solely to the Company and its licensors, as applicable. No implied license, right, or interest is granted to you. The Company expressly reserves all rights in Company Assets and anything not expressly granted to you.

2. License Scope for the App Application

(A) The Company grants you a personal, limited, non-commercial, non-exclusive, non-sublicensable, non-transferable, revocable license to download, install, and use one copy of the App application in object-code form on your Device solely for the purpose of using the App. You are licensed only to use the object-code version of the App application and have no rights to the original source code. You may use Company Assets only for your personal use of the App.
(B) If you use Company Assets beyond the license granted under these Terms, the Company may revoke or cancel the license at any time. The Company will notify you of the reason without delay unless notice is prohibited by law or the Company reasonably determines that notice may harm users, third parties, or the Company, such as by compromising App security.

3. License Scope for Your Information

You grant the Company a free license, in accordance with applicable laws and the Company's Privacy Policy, to access, collect, and use address books, contact lists, and unique phone identifiers, such as IMEI and unique device IDs, contained in the Device on which you have downloaded the App application to use the App.

4. Content License

If you upload or otherwise provide videos, audio, music, sounds, images, photos, text, conversations, comments, scripts, brands, trademarks, service marks, logos, interactive features, software, metrics, or other materials (collectively, "Content"), you grant the Company and its affiliates a non-exclusive, unrestricted, royalty-free, worldwide, sublicensable, and transferable license to such Content. The Company and/or its affiliates may use, host, store, reproduce, modify, edit, adapt, perform, display, broadcast, distribute, rent, publicly transmit, or create derivative works from your Content. Other users who access or use the App may view Content you provide. You may delete Content individually or delete all Content by deleting your account. To help prevent use of your Content outside the App, you authorize the Company to act on your behalf against infringing use of your Content obtained from the App by other users or third parties. Our license to your Content is subject to your rights under applicable law, including personal data protection laws where Content contains personal information, and is used to operate, develop, provide, improve, and research the App and new services of the Company.

5. Restrictions

(A) You receive only a limited license to use the object-code version of the App application.
(B) You may not use Company Assets for any commercial purpose.
(C) You may not copy, modify, adapt, translate, distribute, or create derivative works based on Company Assets.
(D) You may not sublicense, lease, rent, lend, transfer, sell, license, distribute, export, re-export, or grant other rights in Company Assets to any third party. Any attempt to do so is void.
(E) You may not decompile, disassemble, reverse engineer, or attempt to reconstruct, identify, or discover any source code, underlying ideas, user-interface techniques, or algorithms of Company Assets, especially the App and App application.
(F) You may not remove, obscure, or alter any copyright or proprietary notices contained in or related to Company Assets or their content.
(G) You may not destroy, disable, or circumvent any copyright protection or digital rights management mechanism implemented to protect Company Assets and their intellectual property rights.

Chapter 3. Execution of the Service Use Agreement

1. Service Use Agreement

(A) A service use agreement between you and the Company is formed when you register for service membership according to the procedures set by the Company before using the App and the Company accepts your registration.
(B) You may log in to the App in various ways, including through Facebook and Google accounts.
(C) When registering, you must enter only true and accurate information. You are responsible for any disadvantage or legal liability caused by entering false information.
(D) The Company will accept your registration without delay, but may refuse registration or later restrict, suspend, or delete your account, Content, or personal information if any of the following is true: your membership was created using false information or another person's name; you entered false information or omitted information requested by the Company; you are under seventeen (17); or other circumstances violate applicable laws, regulations, or Company standards. The Company will promptly notify you of restrictive measures and reasons unless notice is prohibited by law or may reasonably harm users, third parties, or the Company.

2. Eligibility

(A) The App may not be used in any jurisdiction where such service is prohibited.
(B) The App is available only to users who are seventeen (17) years of age or older. Any attempt by a person under seventeen (17) to access or use the App is strictly prohibited and will be deemed a material breach of these Terms.
(C) You confirm that you fully understand these Terms and are capable of complying with them. You may use the App only if you are capable of understanding and complying with these Terms.

Chapter 4. Rights and Obligations of the Parties

1. Obligations

When using the App, you must comply with these Terms, any amendments to them, community guidelines, and any applicable user guides established under these Terms. If you do not agree, please stop using the App immediately.

2. Prohibited Conduct

(A) You may not engage in illegal or improper activities involving Company Assets. If you commit or attempt such conduct, your App account may be suspended or terminated and you may be subject to civil and/or criminal liability under applicable law.
(B) You may not use Company Assets for any illegal purpose or any purpose not expressly authorized.
(C) You may not damage, disable, overload, or impair the App or Company Assets.
(D) You may not use Company Assets to transmit worms, viruses, or destructive code.
(E) When using the App, you may not engage in any of the following conduct or any conduct the Company reasonably considers inappropriate in light of the purpose of providing the App:
1) Violating laws, regulations, court judgments, decisions, orders, or legally binding administrative measures;
2) Damaging or potentially damaging public order or morals;
3) Infringing intellectual property rights, moral rights, proprietary rights, reputation rights, privacy rights, or other legal or contractual rights of the Company or third parties;
4) Transmitting or posting excessively violent expression, explicit sexual expression, discriminatory expression concerning race, nationality, belief, gender, social status, or similar matters, content that induces or promotes suicide, self-harm, drug abuse, or antisocial conduct, or statements that offend others;
5) Impersonating the Company or a third party, or intentionally spreading false information;
6) Account hacking, identity theft, fraudulent credit-card use, or other improper conduct related to purchases or payments;
7) Sending identical or similar photos, voice messages, or text messages to an unspecified number of users, indiscriminately adding users as friends, or other conduct the Company determines to be spam;
8) Conduct for sales, promotion, advertising, solicitation, or other profit-making purposes unless authorized by the Company, sexual or obscene conduct, solicitation or inducement of prostitution, defamation, harassment, insults toward other users, or use of the App for purposes other than those provided in these Terms;
9) Providing benefits, sympathy, or support to criminal organizations or antisocial groups engaged in terrorism, violence, drugs, human trafficking, or similar activities;
10) Using the App for financial crimes;
11) Encouraging other users to participate in religious activities or join religious organizations;
12) Interfering with App servers or network systems, illegally manipulating the App through bots, cheating tools, or other technical means, intentionally exploiting App system failures, making unfair inquiries or demands to the Company, such as excessive repeated inquiries, or otherwise obstructing the Company's operations or other users' use of the App;
13) Creating data by recording, taking screenshots, photographing, or similar means during use of the App, or disclosing or distributing such data to third parties; or
14) Assisting or encouraging any of the above conduct.
(F) You may not alter other websites to falsely imply an affiliation with the Company or Company Assets.
(G) You may not use Company Assets for any commercial purpose or falsely imply that you are affiliated with the Company or Company Assets.
(H) You may not access the App by any means other than the interfaces provided through the App.
(I) You may not exchange the right to use the App for cash, property, or other economic benefits except as permitted by the Company.
(J) You may not engage in any conduct that violates these Terms, community guidelines, or similar rules.

3. Prevention of Unauthorized Use

The Company reserves the right to use any lawful means it considers necessary to prevent unauthorized or illegal use of the App, including technical barriers, IP mapping, and direct contact with your wireless or cellular carrier.

4. Protection of Personal Information

The Company endeavors to protect your personal information in accordance with applicable laws and regulations. You can find the latest version of the Company's Privacy Policy.

5. Feedback

Any comments, suggestions, or feedback you submit to the Company regarding the App or App application (collectively, "Feedback") will become the property of the Company. The Company will exclusively own all rights in the Feedback and may use it for any commercial or other purpose without compensation to you or anyone else and without treating it as confidential. You agree that you do not obtain any rights in the App or App application, or any changes, modifications, or corrections to them, through Feedback. The Company is not responsible for any Feedback you submit, including its legality, reliability, appropriateness, originality, or copyright status.

6. Assignment

You may not assign any rights or obligations under these Terms because your account is personal to you. The Company may assign any rights or obligations under these Terms or related to Company Assets to any third party in accordance with procedures required by applicable laws and regulations.

Chapter 5. Use of the Service

Section 1. Service Content

1. General Provisions
(A) You are solely responsible for your use of the App and for all acts and consequences arising in the App. When you register an account to use the App, you must manage it responsibly and prevent misuse. The Company may treat all acts conducted through your registered account as your own acts.
(B) The Company may change all or part of the App at any time if it considers it necessary to improve performance or security, change functions or composition, comply with laws and regulations, or prevent illegal activity or misuse of the App system. In principle, the Company will provide prior notice of material changes or suspensions that adversely affect users where reasonably practicable. If prior notice is not reasonably possible, if measures are needed to improve security or compatibility, or if necessary to prevent abuse or comply with legal requirements, notice may be provided afterward. If the Company cannot disclose the reasons or details of a change, it will explain why.
(C) The Company provides customized services and advertisements to users using service-use records and other user information. Advertising may be part of the App provided by the Company. You may sometimes see advertisements you do not want. These advertisements help the Company provide the App to you for free by default and support research and development. To provide better services, the Company may display or send various information, including notices about App use and administrative messages, through the App or to users' email addresses. Where applicable, the Company may also display advertisements and promotional messages in the App or send them to users' email addresses.
(D) The Company uses reasonable efforts to provide the best possible service. However, the App may be temporarily suspended due to facility maintenance, regular or irregular inspections, or other substantial reasons. In such cases, notice will be provided in advance on the App service screen unless an emergency exists, such as compliance with legal requirements or maintenance of service security.
To the extent permitted by law and technology, the Company monitors your Content in various ways, including automated and manual methods, to detect content that violates applicable laws, these Terms, user guidelines, or that is inappropriate or indecent. You understand and agree that the Company may monitor or review any Content you transmit or share through the App, including your video chat screen.

2. User Tier Status
Depending on the region, we may provide different services based on users' tier status according to our tier-status operating policy. User tier status will be granted according to standards set by the Company. The Company may distinguish service content among user tiers and may change such service content at its discretion. Details will be announced separately under the notice procedures in these Terms.

3. Affiliate Partner Services
The App may include services and content provided by third-party service providers affiliated with the Company. Responsibility for such services and content lies with the third-party provider, and that provider's terms and privacy policy may apply. Please review them as needed.

4. Advertising
The Company may place advertisements of the Company or third parties in the App.

5. Definitions
(A) "Diamonds"
Diamonds are electronic tokens that may be used to obtain items in the App. The unit, payment method, and other conditions for granting Diamonds are determined by the Company and posted in the App.
(B) "Items"
Items are virtual goods or gifts that you may purchase and use in the App. You may send gifts to other users in App video features. Items may be converted into Gold Beans according to conversion rates and policies separately announced by the Company in the App.
(C) "Gold Beans"
Items you receive in App video features will be converted into Gold Beans. The Company may provide certain benefits related to Gold Beans, and in that case the Company will make a separate announcement and provide benefits accordingly.

Section 2. Paid Services

1. Purchase of Paid Services
(A) Subscription services
The Company may provide subscription services or options in the App, which may include discounts, bonus Diamonds, Items, rewards, or other benefits for the corresponding price during a committed period ("Subscription Services").
Renewal and cancellation of Subscription Services
Subscription Services automatically renew monthly. If you do not want your subscription to renew, you must cancel the Subscription Service at least twenty-four (24) hours before the current subscription period expires. We cannot cancel automatic renewal on your behalf. Please cancel automatic renewal as follows.
For Android:
(1) Open the Google Play Store app.
(2) Tap Menu, then Subscriptions.
(3) Tap the app subscription you want to cancel, then tap Cancel Subscription.
Changes to Subscription Services
The Company reserves the right to suspend or change Subscription Services with reasonable prior notice. Changes unfavorable to users will take effect at least thirty (30) days after the Company notifies users so that users may cancel renewal before the new changes take effect. Your continued use of the changed Subscription Services constitutes acceptance of those changes.
(B) Diamonds
Diamonds are granted to users through in-app purchases, promotions, or other methods designated by the Company. The Company will determine and display in the App the purchase units, payment methods, and other conditions for granting Diamonds.
(C) Payment of fees
If you purchase any Subscription Service, Diamonds, or other paid services (collectively, "Products"), you agree to pay all fees charged to your account, including applicable taxes. You agree to comply with any relevant app-store terms and fulfill any resulting contractual obligations. If you purchase Products through an app store, issues or complaints must be handled under the relevant app store's payment-processing terms. The Company has no authority to intervene and bears no responsibility for such matters.
The Company cannot change your Device settings. If you purchase Products by enabling a simplified payment function on your Device that omits authentication steps, the Company cannot participate in that process and assumes no responsibility.
(D) Additional terms apply if you pay the Company directly.
If you pay the Company directly, the Company may correct billing errors even after requesting or receiving payment. If you initiate a chargeback or otherwise reverse payment made using your payment method, the Company may immediately terminate your Subscription Services and/or account at its discretion.
If payment is not settled successfully due to expiration, insufficient funds, or other reasons and you do not update your payment method, your Subscription Service may be terminated or cancelled, you remain responsible for uncollected amounts, and you authorize the Company to continue billing your payment method as it may be updated. This may change your payment billing date. You also authorize us to obtain updated or replacement expiration dates and card numbers from your card issuer. Your payment terms are based on your payment method and may be determined by agreements between you and the financial institution, card issuer, or other provider of your selected payment method.
(E) Payment responsibility when using third-party payment processing
You are responsible for all claims related to your account, except where Products are purchased because your personal information was leaked due to the Company's intentional misconduct or gross negligence. The Company is not responsible for purchases made by third parties using your name or personal information, including where caused by your careless disclosure of information or failure to use password settings on your Device or app store. Please do not allow acquaintances, children, or family members to use your Device to purchase Products. Except as otherwise required by law, you are responsible for purchases made by acquaintances, children, or family members without your consent or against your wishes, and the Company assumes no liability.

2. Product Use Period, Exchange, and Transfer
(A) Use period
Products may be used for five (5) years from the purchase date and expire after five (5) years. The use period for Diamonds obtained by methods other than purchase depends on conditions provided by the Company.
(B) Product exchange
Products that are fixed-price services or items cannot be exchanged for cash, property, or economic benefits other than services or content designated by the Company. Terms required for exchange of services or content are determined by the Company and posted in the App.
(C) Product transfer
Products may be used only in the account that purchased them and cannot be transferred to another account except by methods approved by the Company.

3. Refunds
Unless otherwise provided in these Terms or required by applicable law, Products are not refundable after purchase, including:
A. Products held by users whose App use is suspended due to violation of these Terms or illegal conduct;
B. Products that have been fully or partially used, including partially used packaged products;
C. Products purchased more than five (5) years ago;
D. Products remaining for one (1) year after your last use of the App;
F. Products held by users who terminate use of the App or delete the App application;
G. Products purchased by third parties due to theft or loss of a Device, or Products purchased due to your negligence, including circumstances described in Chapter 5, Section 2, Article 1(D).
You may stop future Subscription Services at any time. If you cancel after a subscription period begins, a cancellation penalty equal to ten percent (10%) of the fee corresponding to the remaining subscription period, plus third-party payment processing fees and costs proportional to the elapsed subscription period, may apply. If you have used Products received as part of the Subscription Service, including Diamonds and/or free gift Items, the cost of those used Products may be deducted from the amount refunded to you. When a Subscription Service is formally cancelled, Products granted as part of that Subscription Service may be recovered by the Company.
Refunds for Products permitted by applicable law in your jurisdiction will be processed and may be limited according to the refund policies of the third-party payment processor or app store used to purchase the Products. If you reside in the European Union, you have a statutory fourteen (14) day cancellation right under applicable law. We recommend reviewing the relevant refund rules and policies of those third parties.

4. Minors
If a user is a minor or a person with limited legal capacity, consent of the user's parent or legal representative is required to purchase Products. If a minor purchases Products without consent, the minor and/or legal representative may cancel the purchase. However, the purchase may not be cancelled if it was made within the scope of disposable property permitted by the legal representative, or if the minor used deception, such as using an adult's payment information without consent, to make the Company believe that the user was not a minor.

Chapter 6. App Video

This chapter applies to your use of App Video.

1. Use of App Video
(A) App Video may not be available in certain countries or regions. This chapter does not apply where the feature is unavailable.
(B) App Video is available only to App users who are eighteen (18) years of age or older. Any attempt by a person under eighteen (18) to access or use App Video is strictly prohibited and is a material breach of these Terms.

2. Hosting and Participating in Video
In App Video, you may be a broadcast host ("Host") or a viewer. Content created, sent, or shared in App Video must not violate applicable laws, these Terms, or user guidelines.

3. Gift Items
Users may send or receive gifts from other users participating in App Video. Once you send an Item as a gift to another user in App Video, the Diamonds required for that gift are deemed used. Therefore, you will not receive a refund for Items used to send gifts or for gifts sent by the Company to other users on App Video. Cancellation or return of gifts must be discussed and resolved with the user who received the gift. In the absence of applicable law, a final legal judgment, or a similar decision, the Company cannot cancel an Item you have already gifted and assumes no responsibility in that regard.

4. Rewards
The Company may share revenue generated from the sale of Items with users who receive Items. Because Items or coins are not intended as a means of compensation or financial support, users may share in Company revenue by participating in the Company's reward program. The Company does not guarantee that any user who receives Items will obtain economic benefits.

5. Operation and Use of Content
(A) Responsibility of Content operators
I. The user who creates, transmits, or shares Content through App Video is fully responsible for that Content. Except as otherwise provided by law, the Company assumes no responsibility for Content transmitted or shared through App Video.
II. If you are required to pay royalties, fees, or other charges to a third party because of your Content, you are solely responsible.
III. With respect to your Content, you must warrant the following when using App Video. If you violate any of the following, your account may be suspended or terminated. You may also incur civil or criminal liability, and the Company may take action against you to the extent permitted by law to minimize damage to third parties or the Company.
1. You are the sole creator or lawful owner of the Content, or you have lawful authority to transmit and use the Content.
2. The Content you send, share, or display does not contain information about intellectual property, trade secrets, or personal information of third parties, and does not infringe or harm any personal, intellectual property, property, or other rights of third parties.
(B) Duty of care when using Content
Despite the Company's efforts described in Chapter 5, Section 1, Article 1(E), it is physically impossible for the Company to control all Content users may encounter while using App Video. You should be fully aware that you may encounter offensive, obscene, or uncomfortable Content. Except as otherwise provided by law, the Company assumes no responsibility for Content created, transmitted, or shared through App Video. You will not involve the Company in claims or disputes arising from such Content, and you may report such Content to the Company after becoming aware of it.

6. Restrictions on Use of App Video
If a Host violates Chapter 4, Article 2 of these Terms, or commits illegal acts such as unlawful copying, illegal use of another person's name, credit-card impersonation, fraud, defamation, or violations of laws concerning sexual violence crimes or protection of children and juveniles from sexual crimes, the Company may restrict or remove that user's authority to host video broadcasts. Unless notice is prohibited by law or could reasonably harm users, third parties, or the Company, the Company will promptly notify the relevant user.

Chapter 7. Third Parties Related to Service Use

1. Permission to Use Bandwidth and Devices
If your use of the App depends on bandwidth owned or controlled by a third party, you acknowledge and agree that you must obtain that third party's consent, and the Company assumes no responsibility in that regard.
You must own or have the lawful right to control the Device on which you download the App application and/or access the website through which the App is provided. If you intend to sell, transfer, or otherwise stop having the legal right to control the Device, you must delete the App application and related personal information from the Device. You are solely responsible for any issues caused by failure to do so.

2. Use of Third-Party Software
These Terms also apply to your use of any third-party software or technology included in the App.

3. No Emergency Communication Services
The App is not an ordinary telecommunications service under applicable law. Due to physical limitations, the Company does not support or provide emergency call services to medical institutions, law enforcement agencies, or similar organizations. The App is not a substitute for your primary telephone service.

4. Third-Party Fees
If you use a native SMS application to send messages or invitations to users who are not registered for the App or to people with whom you choose to communicate, the third party providing SMS services may charge additional fees.

5. Third-Party Websites, Products, and Services
The App may contain links or references to other websites and/or services provided by third parties (collectively, "Reference Sites") solely for user convenience. The Company is not responsible for any representations or warranties regarding Reference Sites, and you access and use Reference Sites entirely at your own risk. We encourage you to read the terms and privacy policies of any Reference Sites you visit. Any communication or business dealing with advertisers on or through Reference Sites is solely between you and those advertisers.

Chapter 8. Service Termination and Use Restrictions

1. Termination by You
You may terminate your use of the App at any time by uninstalling and deleting the App application from your Device. If you wish to delete your account, you must contact us to do so. If you have subscribed to any Subscription Services, you must terminate them before deleting your account. You are solely responsible for all liability arising from failure to do so. If you try to log in from another Device using the same phone number, or log in with the same phone number originally used after deleting and reinstalling the service application on iOS (Apple), that may be treated as a new registration after service termination, provided that no email address is linked to the account.

2. Termination by the Company
(A) If the Company determines that any of the following has occurred or is sufficiently likely to occur, it may restrict your use of the App and/or temporarily or permanently suspend your account. Except as otherwise provided by applicable law, the Company assumes no responsibility for such restrictions or termination:
I. You commit any prohibited conduct under Chapter 4, Article 2;
II. A Product purchase is cancelled under Chapter 5, Section 2, Article 4;
III. An investigation related to use of the App is initiated against you; or
IV. The Company reasonably believes that you have otherwise committed conduct that is unethical under social norms.
(B) The Company will promptly notify you of the reason for suspension or termination unless notice is prohibited by law or the Company reasonably determines that notice may harm users, third parties, or the Company, such as by compromising App security.
(C) The Company may delete your account information after prior notice, which may terminate the service use agreement related to the App, if you do not log in to or access the App within the period provided by applicable laws and regulations or the Company's separate operating policies. If the Company cannot notify you, for example because you did not provide a valid email address during registration, your account may be deleted without notice.

Chapter 9. Indemnification and Warranty Disclaimer

1. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its licensors, partners, affiliates, officers, directors, employees, contractors, and suppliers (collectively, the "Company Parties") from and against all damages arising from third-party claims and/or proceedings, including those related to: (i) your breach or violation of these Terms or applicable law; (ii) your infringement of any third-party rights; (iii) your use of the App and/or Company Assets for improper purposes; (iv) disputes with other users arising from your use of the App and/or Company Assets; or (v) taxes or fees related to your App purchases. The Company Parties reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify them. You agree not to settle any matter without the Company's prior written consent, and any settlement without such consent will be ineffective against the Company Parties.

2. Warranty Disclaimer
(A) The App is provided "as is" and "as available" without warranties of any kind. The Company disclaims all express or implied warranties, terms, or conditions, whether in fact, law, statute, or otherwise, including warranties or conditions of merchantability, fitness for a particular purpose, satisfactory quality, conformity with description, title, non-infringement, and accuracy of generated information.
(B) You acknowledge and agree that, except as otherwise provided by law, the Company assumes no responsibility for your use of the App. You may address any issue by uninstalling the App application from your Device and ceasing use of the App.
(C) The Company does not warrant, expressly or impliedly, that the App and/or App application will be free from factual or legal defects, including defects related to security, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, safety, errors, omissions, or non-infringement. The Company has no obligation to remove or correct such defects and provide the App to you.
(D) The Company does not warrant that content displayed or transmitted on or through the App and/or App application will be uninterrupted, error-free, virus-free, or free of harmful components, or that any of the foregoing will be corrected.

3. Limitation of Liability
(A) Except for direct damages caused by the Company's intentional misconduct or gross negligence, the Company will not be liable under contract, tort, negligence, or any other legal theory for any loss, liability, claim, or damages of any kind, whether direct, indirect, incidental, consequential, special, or punitive, or for loss of revenue or profits, business loss, or other damages arising out of or related to your use of the App and/or App application, even if the Company was advised of the possibility of such damages. If the Company is liable for damages related to Products you purchased, such as where Products were purchased because your personal information was leaked due to the Company's intentional misconduct or gross negligence, the amount of damages is limited to the purchase price of that Product as verified by documentary evidence you submit.
(B) In the absence of the Company's intentional misconduct or gross negligence, the Company is not responsible for any damage caused to you by other users and/or third parties, including personal injury from access to or use of the App; damage caused by third-party illegal access to or use of Company servers; damage caused by third-party interruption of transmissions from Company servers; damage caused by third-party transmission or dissemination of malicious programs; damage caused by omission or destruction of transmitted data; or defamation.

4. Basis of the Bargain
You acknowledge and agree that the Company has provided the App in reliance on the warranty disclaimer in Chapter 9, Article 2 and the limitation of liability in Chapter 9, Article 3.

5. Waiver
The Company's failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver of these Terms is effective only if in writing and signed by the Company.

Chapter 10. Interpretation, Governing Law, and Dispute Resolution

1. Entire Agreement
These Terms represent the entire agreement between the Company and you regarding their subject matter. If any provision of these Terms is deemed unenforceable, that provision will be modified only to the extent necessary to make it enforceable, and the enforceability or validity of the remaining provisions will not be affected and will remain in full force and effect.

2. Headings
Headings are for convenience only, do not form part of these Terms, and do not limit or affect any provision.

3. Injunctive Relief
You acknowledge that your obligations to the Company under these Terms are unique and irreplaceable. A breach of such obligations may cause irreparable harm to the Company that monetary damages alone may not remedy. Therefore, in the event of your actual or anticipated breach, the Company is entitled to injunctive or other equitable relief without any obligation to post a bond or surety.

4. Interpretation
These Terms were originally drafted in English. If there is any discrepancy between the English version and any other version, the interpretation under the English version will prevail.

5. Contact Us
Contact us at "zhiliaoguangzhou@gmail.com".
©KNOWCHAT TECHNOLOGY (HONGKONG) LIMITED All rights reserved.